These Booking Terms and Conditions form a contract between you and Flykka. By booking a flight through our website, you agree to these terms, which govern the services we provide. Please read carefully before making a reservation. If you do not accept these terms, you will not be able to complete a booking.
Flykka reserves the right to update these terms periodically. Passengers are encouraged to review this page regularly.
🛫 Flight Operations
Flykka operates flights in compliance with all applicable aviation laws and safety regulations. Every helicopter is airworthy, properly staffed, and fully equipped. Flights are conducted only after receiving all required approvals from aviation authorities.
🎫 Tickets & Reservations
Tickets can be purchased directly through Flykka’s website or through authorized travel agents.
🧾 Travel Documents & Boarding
Passengers must present a valid passport or national ID at check-in. Boarding will not be permitted without proper identification. Seating is allocated automatically by Flykka’s operating system to ensure balance and safety, with adjustments made by pilots or ground staff if necessary.
🔄 Flight Changes & Rebooking
Passengers holding a Flex fare may modify their booking up to 24 hours before departure. Options include changing travel dates, destinations, or converting the ticket to “open date” status valid for 12 months. Any fare difference will apply at the time of rebooking.
Changes are not permitted for Light or Tour fare types. Passenger names cannot be changed.
Flykka may adjust flight schedules or landing fields in cases of safety concerns, operational requirements, or force majeure (such as weather). Passengers will be notified promptly and alternative arrangements will be offered where possible.
❌ Cancellations & No-Shows
If a passenger cancels or fails to appear for a flight, no refund will be issued.
💰 Pricing, Charges & Fare Types
Flykka offers three fare categories:
Passengers on Light fares may upgrade to Flex up to 24 hours before departure, subject to a service fee and any fare difference.
💳 Payments
Payments may be made using credit, debit, or prepaid cards (Visa, Mastercard, Maestro, Diners, Discover), as well as Google Pay, Apple Pay, or other supported digital wallets. Payments are processed securely through certified third-party providers. Flykka itself does not store payment card details.
💼 Baggage Policy
For safety reasons, passenger and baggage weight per seat must not exceed 115 kg.
Overweight or bulky luggage may be shipped separately at extra cost. Flykka assumes no responsibility for items transported via third-party providers.
🕒 Flight Delays & Weather
Schedules may be affected by weather, operational needs, or technical issues. Flykka will inform passengers of any changes at the earliest opportunity. In the case of weather-related delays exceeding two hours, Flykka may, at its discretion, provide additional assistance or non-monetary compensation.
If delays are due to extraordinary circumstances beyond our control (severe weather, airspace restrictions, strikes), Flykka is not liable for compensation but will take reasonable care of passengers during disruptions.
🚫 Prohibited Items
Passengers must not carry dangerous or restricted items such as explosives, flammable materials, corrosives, firearms, or toxic substances. Medication and essential personal items in small quantities are permitted.
The pilot and ground staff reserve the right to deny boarding or refuse baggage if safety regulations are not met.
🛡️ Liability & Safety
Flykka’s responsibility is limited to safe transport under applicable aviation laws. In cases of injury, death, or baggage loss directly caused during boarding, flight, or disembarkation, compensation may be due within the limits of governing regulations. Flykka is not liable for health conditions undisclosed prior to the flight or for circumstances beyond its control.
👶 Minors & Special Needs Passengers
🔒 Data Protection
Flykka processes passenger data only to the extent required for booking, safety, legal compliance, and communication. Data may be shared with service providers or authorities where necessary, always under applicable data protection laws. For full details, please review our Privacy Policy.
⚖️ Governing Law & Jurisdiction
These Booking Terms are governed by the laws applicable in the country where Flykka operates. Any disputes will be subject to the jurisdiction of the courts in that location.
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