FAQs
Got questions
about Flykka?
From booking and luggage to safety and payments — here are detailed answers to help you fly with confidence.
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What’s Flykka?
Flykka is a scheduled helicopter airline, offering swift and seamless air travel across premium destinations. We provide both Shared flights (booked by the seat on fixed routes) and Private charters for a more flexible journey. Flights are operated by us and trusted partners.
Our mission is to redefine travel by making helicopter flights convenient, reliable, and accessible — always with breathtaking views included.
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How do I choose between shared and private flights?
Shared flights are perfect if you’re looking for cost-effective, scheduled journeys on popular routes. Private flights give you more flexibility in timing, route, and exclusivity.
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What type of helicopters are used for shared and private flights?
Flykka partners with certified operators using modern helicopters suited for safety, comfort, and performance. Specific aircraft depend on route and capacity needs.
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Where do flights depart from and arrive at?
Departures and arrivals happen at certified heliports and heli-friendly facilities near city centers, airports, or partner locations. Exact details will be included in your booking confirmation.
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What destinations do you fly to?
We currently operate across premium leisure and business hubs. Routes expand regularly — check our Destinations page for the latest list.
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Is there any weight or height limitation for passengers?
For safety, every aircraft follows strict weight limits (including passengers, baggage, and crew). Each helicopter has its own total allowance, displayed during booking. If you’re unsure, contact us before booking — we’ll help find the right fit. Our mission is to redefine travel by making helicopter flights convenient, reliable, and accessible — always with breathtaking views included.
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What’s the policy for infants and children?
Children under 2 years may travel on an adult’s lap. Older children require their own seat. Safety equipment and seating are provided in line with regulations.
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Can my pet travel with me?
Yes, small pets (generally under 8 kg) in approved carriers may travel on selected flights. Always inform us in advance during booking.
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What information do I need to complete my booking? Where can I find my reservation information?
You’ll need passenger details, contact info, and payment method. Your e-ticket and itinerary will be sent directly to your email once booking is complete.
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Can I select my seat? What is the Middle-Seat option?
Seating depends on aircraft layout. Some bookings allow seat preference, while others (shared flights) allocate seating based on balance and safety. The Middle-Seat option refers to optimized placement inside the cabin.
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How much time prior to my flight do I need to arrive at the heliport?
Please arrive at least 20 minutes before departure for check-in, luggage verification, and safety briefing.
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What’s the check-in and security process before onboarding? Are there cases I could be denied boarding?
The process includes ID verification, baggage check, and a short safety introduction. Boarding may be denied if safety rules are not met (e.g., overweight, missing ID, or unsafe behavior).
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What if I am running late?
Late arrivals may miss their flight. Contact Flykka support immediately — we’ll assist with rebooking where possible.
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Instead of booking online, can you book the flight for me?
Yes. Our support team can process bookings on your behalf if you prefer offline assistance.
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Can I book a flight that departs in the next hour?
In many cases, yes — depending on aircraft and seat availability. Please contact support for last-minute requests.
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Is there WiFi onboard? Should I have my phone in airplane mode?
WiFi is not provided onboard, but you can keep your phone on. Most routes enjoy strong 5G signal during flight.
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Should I wear headphones during the flight?
Noise-reducing headsets are often provided for passenger comfort. Wearing them enhances your experience and allows communication with the pilot if needed.
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Can I bring food or beverages onboard?
Small snacks or water bottles are generally fine, but large meals and alcohol are not permitted.
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How much baggage can I carry? How do you handle heavier baggage that doesn’t fit onboard?
Standard allowance:
- One personal item (handbag/laptop)
- One soft carry-on (max. 63×40×25 cm, 15 kg)
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What items are prohibited onboard?
Dangerous goods (flammables, explosives, sharp weapons) are not permitted. Detailed lists are available during booking.
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Is ground transportation provided to and from the heliport?
Yes — Flykka partners with select providers to arrange transfers. Availability and cost depend on location.
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How safe is flying with Flykka? What safety regulations do you follow?
Helicopter travel is very safe. Our operators are fully certified, and helicopters undergo routine inspections. Pilots are licensed professionals with extensive training.
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What if I need to change or cancel my flight?
Changes and cancellations depend on your fare type. Light fares may have restrictions, while Flex fares allow more flexibility. Terms are displayed at booking.
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Can I upgrade from Light to Flex Fare?
Yes, upgrades are available subject to fare rules and availability.
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What if my flight is affected by bad weather?
Safety comes first. In case of adverse weather, we may delay or reschedule flights. Flykka offers weather coverage options depending on fare type.
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What payment methods do you accept? How are extra services handled?
We accept all major credit/debit cards and digital wallets. Extra services (e.g., transfers, luggage delivery) are added to your booking total and processed securely.
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Can I ask for a company invoice?
Yes. Simply provide billing details during booking and we’ll issue a VAT-compliant invoice.
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Can I book a sightseeing tour?
While standard flights aren’t tours, every Flykka flight offers incredible views. For curated experiences, we also arrange private sightseeing flights over selected destinations — available upon request.
